Services: Trainer agrees to provide private lessons for the Client and Dog(s) on a lesson-by-lesson basis, the goal being to teach the Client how to train and work with the Dog(s). These lessons will take place at the Client's home. The Trainer will make every reasonable effort to help the Client achieve training and behavior modification goals but makes no guarantee of the Dog’s performance or behavior as a result of providing professional animal training. The Client understands that he/she and members of the household must follow the Trainer’s instructions without modification, work with the Dog(s) daily as recommended, and constantly reinforce the training being given to the Dog(s).
Cancellation Policy: If the Client fails to give at least 48 hours cancellation notice, or is not present at the time of scheduled appointment, session is non-refundable. For a package deal, the session will still be counted as one session. One last-minute cancellation is accepted.
Refund Policy: All fees must be paid in full prior to service being delivered. Fees paid for training are non-refundable, without exception. Dog training is a service-based business and there is no way to "return" a service. Even if the client decides not to complete all sessions or utilize all features of the training program they purchase, no credits or partial refunds will be given. Sessions expire one year from the date of purchase, and all sessions must be used within this period. If you and/or your dog do not attend a training session within one year of booking that session/program, the session/program will be forfeited.