Services: Trainer agrees to provide safe field trips for the Client and Dog(s).These visits will take place at different locations. The Client is aware this is not a training service.
Cancellation Policy: If the Client fails to give at least 48 hours of cancellation notice, or is not present at the time of the scheduled visit, the one trip is non-refundable. For a package deal, the field trip will still be counted as one trip. One last-minute cancellation is accepted.
Refund Policy: All fees must be paid in full prior to service being delivered. Fees paid for field trips are non-refundable, without exception. Puppy socialization field trips is a service-based business and there is no way to "return" a service. Even if the client decides not to complete all trips they purchased, no credits or partial refunds will be given. Field trips expire when your puppy reaches 6 months if you have not already started using any of them.
Weather Policy: Trainer may notify Client within 4 hours prior to the session, if the weather isn’t favorable for training, and that the session will be rescheduled at the next most convenient time for both parties.
Thanks for submitting the puppy information form! Excited to meet you soon!